Last Updated: Dec 2025

HTL Co. India Pvt. Ltd. (“HTL Co. India ”, “Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of individuals who visit our website or interact with our services. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard your personal information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws in India.

By accessing our website, submitting information, or using our services, you acknowledge that you have read and understood this Policy.
If you do not agree with any part of this Policy, please discontinue using our website.

1. Information We Collect

We may collect, store, and process the following categories of personal information:

1.1 Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Geographical location
• Browser type and version
• Operating system
• Referral source
• Pages visited, length of visit, and navigation paths
• Device identifiers and usage patterns

This information helps us improve website performance and user experience.

1.2 Information You Provide

We may collect personal information that you voluntarily submit, including:

• Name, email address, phone number, company details
• Information submitted through inquiry forms
• Information provided when subscribing to newsletters or notifications
• Communications sent to us, including metadata associated with such communications
• Any other personal information you voluntarily share

If you submit information on behalf of another individual, you confirm that you have obtained their consent to do so.

2. Purpose of Processing Personal Information

We use your personal information for the following lawful and legitimate purposes:

• Administering and managing our website and business operations
• Personalizing website content and user experience
• Responding to inquiries, requests, or complaints
• Providing updates regarding our products, services, and seminars (with your consent)
• Sending newsletters and email notifications you have subscribed to
• Enabling the use of website features and services
• Maintaining website security and preventing fraud
• Complying with legal and regulatory obligations

Personal information will not be used for purposes beyond those stated unless required or permitted by law, or unless we obtain your explicit consent.

3. Legal Basis for Processing (DPDP-Compliant)

We process personal data based on:

• Consent provided by you
• Performance of a contract or service request
• Legitimate business interests, where such interests do not override your rights
• Compliance with applicable law

4.1 Internal Recipients

• Employees, officers, advisers, and authorized agents
• Members of our group companies, including HTL Co. Japan, for legitimate business purposes

4.2 External Recipients

Third parties may receive personal data only when necessary and lawful, such as:

• IT service providers and website maintenance providers
• Legal advisors, auditors, or consultants
• Regulatory authorities and government bodies as required by law
• Prospective buyers in case of business mergers or acquisitions

We do not sell or rent personal information to third parties.

5. International Data Transfers

As part of our business operations, personal information may be transferred to countries where our affiliates or partners operate, including Japan and other jurisdictions.

Such transfers will:

• Comply with the DPDP Act, 2023
• Occur with appropriate contractual or organizational safeguards

Website-published information may be accessible globally via the Internet. HTL Co. India cannot control how third parties may use such publicly posted information.

6. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected or as required by applicable law.

We may retain data:

• To comply with legal obligations
• For ongoing or potential legal proceedings
• To establish, exercise, or defend our legal rights
• For fraud prevention and security purposes

Upon your request, and subject to legal requirements, we will delete or anonymize your personal data.

7. Security of Personal Information

We implement reasonable administrative, technical, and organizational measures to protect personal information from:

• Loss
• Misuse
• Unauthorized access
• Alteration
• Destruction

These measures include secure servers, password protection, firewalls, access restrictions, and periodic reviews.

However, transmission of information over the Internet is inherently insecure, and we cannot guarantee absolute protection.

8. Your Rights Under the DPDP Act, 2023

You have the right to:

• Request access to your personal information
• Request correction or updating
• Request deletion (subject to legal obligations)
• Withdraw consent at any time
• Register a grievance related to data use

We will verify your identity before fulfilling such requests.

9. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party sites.

We encourage you to review their Privacy Policies before sharing any personal information.

10. Use of Cookies

By using our website, you consent to our use of cookies as described in our Cookie Policy (or this Policy, if combined).
Cookies help us:

• Analyse website traffic
• Enhance user experience
• Remember user preferences

You may adjust browser settings to block cookies, but some features may become unavailable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technological, or operational changes.
Revisions will be posted on our website with an updated “Last Updated” date.
Continued use of our website constitutes acceptance of the revised Policy.

12. Contact Information

For questions, concerns, or requests under this Policy, please contact:

HTL Co. India Pvt. Ltd
Email: admin@htlco.co.in